FAQ

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What is your minimum order quantity?
For generic packing, such as paper tuck box or plastic box, it is 1008 decks for one design.
Other special/custom packing requests, it will be different. Please confirm with us directly.

What is the payment term?
For order amount less than US$3,000, please pay total amount to save the bank charge for both sides. For amount over US$3,000, pay by T/T, 30% deposit paid upon P/I confirmed, 70% paid before shipment.

For order amount less than US$5,000, there will be additional US$150 handling charge.

For small payments, Paypal is available with surcharge 10% of the amount. Paypal A/C: kuokau@kkplayingcard.com

Do you charge for samples? Can I have your sample lead time?
Yes, actual sample charge will depend on colours of your designs, material, packing and quantity.
If the samples are less than 10 decks, the lead time will be around 10 days after sample PI confirmation, artwork e-proof and then 100% payment receipt.
For small payments, Paypal is available to save the bank charge for both sides. Paypal A/C: kuokau@kkplayingcard.com

Do you provide pre-production sample for approval procedure before mass production? Is it free of charge?
Finalized drawing, inkjet proof or digital proof are free of charge. Traditional proof of paper or plastic materials are free of charge, and freight charge paid by customer. Uncut sheet and end product proof are charged and freight charge also paid by customer.

How to purchase for small quantities?
For the small quantities, please find our local online shopping as following:
Shopee: https://shopee.tw/dukegames
PCHome: https://www.pcstore.com.tw/store1535016345/HM/search.htm
Yahoo: https://tw.bid.yahoo.com/booth/Y5701216360?bfe=1

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