FAQ

General information

Where is your factory located?
Our factory is in Taiwan only.

Could you make customized playing cards? Is there extra charge?
Yes, we do customize a variety of playing cards and game cards.
And we will charge plate charge for cards and packing.
If you require to make your own size and packing, there will be extra die cut charge and tooling charge.

How long is the production lead time?
For generic material and packing, it will be around 30 days after order confirmation, paper proof and then 30% deposit receipt.
For special card material or custom packing, the lead time have to be confirmed again.

What kind of material do you have?
As the picture shows.

How can I get the price?
Please leave your information on the inquiry cart, or send your inquiry by email. We will get back to you ASAP!

Do you ship internationally?
Yes, we already ship to 113 nations worldwide.

How much does shipping cost and what are my shipping options?
Shipping charges vary by the product quantity you are ordering and by location you are shipping. Deliver via sea, air or Express Service are available. For sea shipment please offer the destination port, for air shipment please offer the airport, and for express delivery please offer the detailed address as well as postal code, so that we can confirm the freight charge ASAP.

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